The translations on the site have been created with the help of ChatGPT-4. We sincerely apologize for any potential errors and kindly ask for your understanding.
Proceed to cart
Customer support:+420 495 491 188eshop@2el.eu
Currency
EUR
Language
English
Home / Privacy Policy

Privacy Policy

 

Privacy Policy

We are 2EL-CZ, spol. s r. o.

We operate the e-shop at 2el.cz.

To sell our products and operate our website, we process certain personal data.

The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, "GDPR").

I. Processing of Personal Data
A. Processing of Personal Data When Using the Contact Form

If you inquire about our products and services, we will handle your contact details, which you provide to us, mainly through the inquiry form. This includes your name, email address, and phone number.

Why do we process your data?
We use your data to contact you for further arrangements regarding goods and services.

What is the legal basis for processing?
This processing is based on Article 6(1)(b) of the GDPR – negotiations related to a contract or pre-contractual measures taken at your request.

How long do we process personal data?
If we do not establish further cooperation, we will process your data for a maximum of 5 years from our last communication.

B. Processing of Personal Data When Making a Purchase

If you make a purchase with us, we will handle the data you provide. This primarily includes billing details: name, address, email, and phone number.

Why do we process your data?
We need your personal data to fulfill our contract – to deliver goods or services to you. We will also use your contact information to communicate with you about the status of your order or any issues regarding complaints or inquiries.

We will also process personal data to comply with legal obligations (primarily for accounting and tax purposes, or to handle complaints).

What is the legal basis for processing?
This processing is based on Article 6(1)(b) of the GDPR – performance of a contract, and Article 6(1)(c) of the GDPR – compliance with legal obligations.

How long do we process personal data?
We will process your data for the duration of our service provision and thereafter for 10 years from the last provision of the service or delivery of goods.

C. Newsletters (Commercial Communications)

If you are a purchasing customer and did not opt out during your purchase, we will use your email address to send you newsletters.

What is the legal basis for processing?
We are allowed to do so under Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, provided you did not opt out during your purchase.

How long do we process personal data?
We will process your data for 5 years from your last purchase. You can unsubscribe from the newsletter at any time via email or by contacting us at info@2el.cz.

II. Who Has Access to the Data?

Your data stays with us. However, some companies or individuals working with us may access the data because they assist us with the operation of our e-shop. These include:

  • The operator of the e-shop platform, Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID: 289 35 675, registered at the Municipal Court in Prague, Section B, Insert 25 395)
  • Companies involved in the dispatch of goods
  • Companies involved in the processing of payments

III. Additional Information

  • We do not have a designated Data Protection Officer.
  • Our company does not use automated decision-making or profiling.
  • If you have any questions regarding personal data, please contact us via email at info@2el.cz or by phone at +420 495 491 188.

IV. Use of Cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. These cookies are sent back to the website on each subsequent visit or to another website that recognizes the cookies.

Cookies perform various tasks, such as enabling efficient navigation between web pages, remembering your preferences, and improving the overall user experience. They can also ensure that the online advertisements you see are more relevant to you and your interests.

We use the following types of cookies on our website:

  • Essential cookies: These are necessary for the operation of the website, allowing you to log into secure areas of the site and perform other basic functions. These cookies cannot be disabled.
  • Analytical/statistical cookies: These help us recognize and count visitors and understand how they use our website. They help improve the website's functionality, for example, by making it easier for users to find what they are looking for. We only activate these cookies with your prior consent.
  • Advertising cookies: These track your preferences and allow ads and other content to be tailored to your interests and online behavior. We only activate these cookies with your prior consent.

Please note that third parties (including external service providers) may also use cookies and access data collected via cookies on our website.

You can provide consent via the checkbox in the so-called cookie banner. You can also refuse cookies or select specific cookies in your browser settings.

More information on managing cookies in different browsers can be found at:

V. Your Rights Regarding the Processing of Personal Data

The GDPR gives you the right to contact us for information about the personal data we process about you, request access to such data, have the data updated or corrected, or request restrictions on processing. You can also request a copy of the processed personal data, request the deletion of personal data in certain cases, and request data portability in certain situations. You can object to processing based on legitimate interests.

If you believe that we are not handling your data properly, you have the right to file a complaint with the Office for Personal Data Protection or seek redress in court.

These terms are effective as of April 1, 2024.

×

Splátková kalkulačka ESSOX